Welcome to Thaalai Naturals. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, you accept these terms and conditions in full. Do not continue to use Thaalai Naturals’ website if you do not accept all of the terms and conditions stated on this page.
Intellectual Property Rights:
Unless otherwise stated, Thaalai Naturals and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from https://www.thaalainaturals.com for your own personal use subject to restrictions set in these terms and conditions.
Restrictions:
You are specifically restricted from all of the following:
Publishing any website material in any other media.
Selling, sublicensing, and/or otherwise commercializing any website material.
Using this website in any way that is or may be damaging to this website.
Using this website in any way that impacts user access to this website.
Using this website contrary to applicable laws and regulations, or in any way that may cause harm to the website, or to any person or business entity.
Engaging in any data mining, data harvesting, data extracting, or any other similar activity in relation to this website.
Your Content:
In these terms and conditions, “Your Content” shall mean any audio, video, text, images, or other material you choose to display on this website. By displaying Your Content, you grant Thaalai Naturals a non-exclusive, worldwide irrevocable, sub-licensable license to use, reproduce, adapt, publish, translate, and distribute it in any and all media.
No Warranties:
This website is provided “as is,” with all faults, and Thaalai Naturals makes no express or implied representations or warranties, of any kind related to this website or the materials contained on this website. Additionally, nothing contained on this website shall be construed as providing consult or advice to you.
Limitation of Liability:
In no event shall Thaalai Naturals, nor any of its officers, directors, and employees, be liable to you for anything arising out of or in any way connected with your use of this website, whether such liability is under contract, tort, or otherwise, and Thaalai Naturals, including its officers, directors, and employees shall not be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website.
Indemnification:
You hereby indemnify to the fullest extent Thaalai Naturals from and against any and all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these terms and conditions.
Severability:
If any provision of these terms and conditions is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these terms and conditions unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms:
Thaalai Naturals is permitted to revise these terms and conditions at any time as it sees fit, and by using this website you are expected to review such terms and conditions on a regular basis to ensure you understand all terms and conditions governing the use of this website.
Entire Agreement:
These terms and conditions, including any legal notices and disclaimers contained on this website, constitute the entire agreement between Thaalai Naturals and you in relation to your use of this website, and supersede all prior agreements and understandings with respect to the same.
Governing Law & Jurisdiction:
These terms and conditions will be governed by and construed in accordance with the laws of India, and you submit to the non-exclusive jurisdiction of the courts located in India for the resolution of any disputes.
Disclaimer
We have extracted contents related to nutritional, fitness, and health-related facts from various reputed sources and cannot guarantee the authenticity of extracts. We request you to check the authenticity of such information twice before buying our premium range of organic products.
Customer Care Support
Our customer support representatives will be available for assistance round the clock. You can connect with one of our experts if you need any clarifications about our products or want to file a complaint.
You can also send an email detailing your issues, and our representatives will quickly reply to your mail and resolve your problems then and there. Our system will generate an automatic service request number once you send an email stating your issues.
If you have any questions about our return and refund policies, please contact us at support@thaalainaturals.com. Our customer service team is here to assist you and ensure your satisfaction.
Return Policy
All our natural products are non-returnable due to hygiene and consumable nature of the product.
However, in the unlikely event of damaged, defective or different item delivered to you, we will organise to provide a free replacement as applicable. The complaint must be raised through WhatsApp within 24 hours of receiving the product and you may be asked for proof of purchase and the picture/video of the damaged goods.
If your return is approved, we will initiate a refund to your original method of payment. The time it takes for your refund to be processed may vary depending on your bank or credit card issuer.
Payments, refunds, and cancellation policies
Our online payment gateways are operational round the clock. The customers who purchase our natural products through our official website can quickly pay through credit/debit cards, net banking, UPI, and NEFT.
If the shipment is returned back due to unfortunate circumstances. Customer has to bear the additional shipping charges. To avoid such return backs. Kindly reach out to customer care through WhatsApp or Call +91-91591 55353 to reschedule the delivery within 12 hours of placing an order.
We also encourage cash or credit card payment on delivery methods. In case of cancellation, we will refund the money within a stipulated time and update the status once the amount is refunded. We will also keep you updated when there is a delay in the refund from our side. The shipping charges applicable on the website till today is only for the product delivery within India only. For abroad shipping and purchases kindly WhatsApp +9191591 55353 before ordering.
Free Shipping
Free Shipping can be done only once, that too based on the minimum purchase amount. Reshipping can be done only upon paying the shipping charges by the customer
Free shipping will be done only once when you place an order .We ship through reputable courier providers to ensure that your product arrives on time and in good condition. In rare Events , when the courier partner is not able to reach due to incorrect address , continuous doorlock or location not traceable , phone number incorrect or service not available , or not able to reach customer on phone , the courier partner returns the parcel back to us . We will try reconnecting with the customer and after payment of the shipping charges , the order will be reshipped
